Subject: Ticket re-opened - [#3547] Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 15 May 2020 18:12:14 +0000 (UTC)

Hi Pritish Nandi,  Ticket “#3547 – Virtual App Support - Les Mills” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3547 to view the ticket.  Ticket comment   Hi 
   
 Username:  [email-masked] 
   
 Pulseology Fitness Club 
 Hilton Head Island, SC 
   
 Thank you 
     Sent from my iPhone 

 

 On May 15, 2020, at 1:28 PM, Les Mills International <[email-masked]> wrote:  

 
	 
 Hi Scott, 
 ​ 
 
 Thank you for reaching out to us today. 
 ​ 
 
 Please share with us the Club name and your Virtual username for Les Mills which would be 6 digits followed by @lesmillsvirtual.com ( Example - [email-masked])  You may check it directly via your Virtual Scheduler under 'Settings' > 'Club Preferences'. 
 ​ 
 
 We are looking forward to hearing from you.  Best Regards, Olesia Customer Services Les Mills Virtual App  Ticket: https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3547

             
              On
              Sat, 16 May at  6:17 AM
              ,  Scott Otwell <[email-masked]>  wrote:
               
 Submitted data 
 The following data was submitted. 

Field name
Submitted data

Email address
 [email-masked] 

your name
 Scott Otwell 

country
 United States 

state
 SC 

zipPostal
 29910 

Text box
 Virtual iPad set up 

Question
 I need technical support 

Customer
 Yes 

Username

Phone
 8432273884 

Comments
 We have the spin room all set for our virtual classes to start on Monday, however, we are having a problem with setting up the iPad for the Group fitness room. Do we need a new password? Please help <br/>Thank you 

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