Subject: Re: LSM Joining Case Test - Gurpreet Kaur
From: Gurpreet Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 May 2020 06:07:36 -0400

| | LSM Joining Case Test

Name | Gurpreet Kaur
E-mail | [email-masked]
Phone Number | (91) 7210228894
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i select this blurb because the agent provide the correct solution for which customer is calling for they took all the information and verify with customer so that customer got his tickets on time for the concert.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer services is to listen your customer problem and then provide the required help and satisfied them. Wherein great customer service is not just to make your customer satisfied but also keep them loyal for the organisation.

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