Subject: Re: LSM Joining Case Test - Deepika Singh
From: Deepika Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 May 2020 06:32:36 -0400

| | LSM Joining Case Test

Name | Deepika Singh
E-mail | [email-masked]
Phone Number | (91) 08853382634
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In blurb 1 we inform customer that what she/he ask with proper information without given any time frame and assure we will track you problem on priority and confirm important details without any unnecessary details. Word to word communication is important if customer is irate.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that to provide customer a satisfied service on time without any delay and great customer service is to keep customer inform about the status of the problem and loyal with the customer and share coordinates with them and also work on them is on priority with quality service.

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