Subject: Re: LSM Joining Case Test - Raagini Atrey
From: Raagini Atrey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 May 2020 04:50:02 -0400

| | LSM Joining Case Test

Name | Raagini Atrey
E-mail | [email-masked]
Phone Number | (201301) 8368458903
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Cx should ensure about the delivery address in this case customer can provide hos work adress or his neighbours address so that he will recieve his item on time.or he can also trace his order if he has any query reltated to his order.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main diffrence between providing good customer service and delivering great customer service is that in the former you are probably only barely keeping your customer satisfied while in the latter you are not only kaaping them satisfied you are also keeping them loyal

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