Subject: Re: LSM Joining Case Test - Vandana Pal
From: Vandana Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 May 2020 04:04:06 -0400

| | LSM Joining Case Test

Name | Vandana Pal
E-mail | [email-masked]
Phone Number | (+91) 8287275779
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As we have already option of "e-ticket", I will provide solution to download e-ticket once available. This solution definately going to help our customer in some way.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I believe good customer service means providing solution or helping our customer in first time. Great customer service defines exceeding customer expectations  to resolve query and building trust on customer for future purpose.

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