Subject: German Language Test - Amir Mahmood
From: Amir Mahmood <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Apr 2020 05:02:02 -0400

| | Foreign Language Screening Test

Name | Amir Mahmood    /  (500007) 9100409849    / [email-masked]
Whats your first language | German

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Firstly I will say. I am sorry my Dear Customer Unfortunately I wrote wrong Address so that is reason our Supplier Could not reach you.Sorry  For inconvenience. I am sending your Order as soon as Possible. please wait for some time. Thanks for Cooperate with us.

Thank you.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My Name is Amir Mahmood. I belong to Uttar Pradesh. I am 25 year old. I have Completed M.com. From Uttar pradesh University. My hobbies playing cricket and watching Movies. that is all about myself. I have experience 3 Months You tube process Job.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Konzeptionell besteht der Hauptunterschied zwischen der Bereitstellung eines „guten“ Kundenservice und der Bereitstellung eines „großartigen“ Kundenservice darin, dass Sie im ersten Fall Ihre Kunden wahrscheinlich kaum zufrieden stellen. In letzterem Fall halten Sie sie nicht nur zufrieden, sondern auch loyal!

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Der ideale Kandidat bevorzugt es, in einer Gruppe zu arbeiten, in der er die Möglichkeit hat, mit anderen zu interagieren, aber für kurze Zeit allein mit begrenztem Kontakt arbeiten kann. Übereinstimmung: Tendenz, freundlich, zugänglich und leicht zu verstehen zu sein.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

31 unglaubliche touristische Orte in Hyderabad zu besuchen
Charminar. Empfohlene Dauer: 45 Minuten. ...
Golconda Fort. Empfohlene Dauer: 2 Stunden. ...
Ramoji Film City. Empfohlene Dauer: 4 Stunden. ...
Hussain Sagar See. Empfohlene Dauer: 45 Minuten. ...
Birla Mandir. ...
Jala Vihar. ...
Chowmahalla Palast. ...
Lumbini Park.

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