Subject: Warranty email templates EN-DE-FR
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>, Deeksha <[email-masked]>, "Arvind Sendrayaperumal (ARSD)" <[email-masked]>, "Karen Teles Benitez (KRTB)" <[email-masked]>
Date: Wed, 22 Apr 2020 09:42:28 +0000

Hello everyone,

I'm sending some generic customer replies for warranty cases in English, German and French for these scenarios attached:

1) Sending UPS label and replacement order number.
2) Checking if the customer received the replacement product.
3) Apologizing for the delay in the replacement process.

Please use these versions from now on and let me know, if there is need for further translations for certain scenarios.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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