Subject: Arabic Language Test - Muhsin Kadavath
From: Muhsin Kadavath <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Apr 2020 02:16:33 -0400

| | Foreign Language Screening Test

Name | Muhsin Kadavath
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will Manage that situation I will take risk. I will inform him that it was mistake and try to make him comfortable
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Muhsin kadavath from Kasaragod Kerala my primary education was from native school then I went to Malik Deengar Islamic academy and I completed degree in Islamic studies. Meanwhile I completed another bachelor’s degree from Calicut university in sociology. I completed pg in Quran and related science from DHIU. Now I am working at Twaiba international school.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good customer service means to serve needs of the customer and great means to fulfil al his needs by understanding a customer He will make the customer comfortable
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | If I can manage a customer and fulfil his needs with out any difficulty then I will be a right candidate. We have to make sure that our customer is comfortable

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Here I want to describe one of my interesting trip to Mysore with my brothers it was memorable trip in my life we enjoyed the trip very much. You know that Mysore is one of significant land in India there is many places attracting the people and foreigners
First we went to Mysore palace it was awesome palace there we can see many symbols which will say is the history of Tipu sultan.Then we went to international zoo there we saw different kinds of animals and birds. And last we went to Brindavan garden it was very interesting . It was mind blowing garden.

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