Subject: Arabic Language Test - Ahmed Faris
From: Ahmed Faris <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Apr 2020 01:56:31 -0400

| | Foreign Language Screening Test

Name | Ahmed Faris
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will try to reach out to customer and ask for his exact address and I’ll handover the pizza there and I’ll come back
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I’m belongs to Kerala ,I ve three years of working experiences and post graduated in Arabic literature and graduated in English literature from University of calo,Kerala
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good dealing and well communication with customers And be honesty always
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Well communication

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Hyderabad is nice place which I’ve been there for three times ,it has plenty oh cultural diversity along with film shooting area and well developed city

| |