Subject: Re: LSM Joining Case Test - Poonam chaudhary
From: Poonam chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Apr 2020 06:39:18 -0400

| | LSM Joining Case Test

Name | Poonam chaudhary
E-mail | [email-masked]
Phone Number | (201301) 7503410042
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | 4 one is correct because here we are proper answer what customer is asking about his address we are guiding properly how to change address proper sympathy acknowledge but we should add thank , greet so it will be perfect.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | conceptually , the main difference between providing good customer service and delivering great customer service is that . I in the former , you are probably only barely keeping your customers satisfied you are also keeping them loyal! This is very important distinction. And one that many services providers do not always 'get'.

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