Subject: Ticket re-opened - [#3487]
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 14 Apr 2020 15:52:18 +0000

Hi Pritish Nandi,  Ticket “#3487 – ” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3487 to view the ticket.  Ticket comment   
 Thank you som much, that what I thought as well =) 

  

  

 From: Les Mills International <[email-masked]>
 
Sent: Tuesday, 14 April 2020 17:48 
To: Adam Gripenblom <[email-masked]> 
Subject: Re: [#3487]

 

 

 
 Hi Adam, 

 

   

 
 Thank you for reaching out to us. We apologize for the delayed response.  

 

   

 
 Unfortunately, we do not have the function by which you can delete a specific release. You can only select programmes that can be restricted to download in order to free up the
 space.  

 

   

 
 Here is the link just in case you would like to know on how to restrict the programmes that are downloaded on the iPad 

 
 
 https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000172640-how-do-i-restrict-the-programmes-that-are-downloaded-on-the-ipad- 

 

   

 
 We will close this ticket for now. Please feel free to reach out to us if you have any other queries. 

 

   

 
 Regards,  

 
 
 Nusan 

 
 
 Customer Services 
Les Mills Virtual App 

 
 
 Ticket:
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3487  

 

 
On Wed, 15 Apr at 2:06 AM
, Adam Gripenblom <[email-masked]> wrote:

 

 
 Hi team,

Quick question – the function to free up space on the ipad by removing programs that are not used in the studio – has there ever been a function where you can remove releases that you don’t want stored on the ipad? 
 
When you select Select Programmes and mark them grey they are removed from the ipad – but it has ever been possible to remove specific releases right? For example have BODYPUMP but never schedule release 110 can I delete it from the ipad just that release and
 keep the rest BODYPUMP 

 

 

 
 
Les Mills Nordic AB |
Communication Manager
|
[email-masked] |
 
Birger Jarlsgatan 57A,
113 56 Stockholm, Sweden 
 
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UNDEFEATED FOR 20 YEARS 
BODYCOMBAT® constantly reinvents, remaining the world's top martial
 
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it's a knockout success from the first punch. 
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3487:859387