Subject: Re: LSM Joining Case Test - Roushan Ranjan Singh
From: Roushan Ranjan Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 07:42:44 -0400

| | LSM Joining Case Test

Name | Roushan Ranjan Singh
E-mail | [email-masked]
Phone Number | (91) 7048986199
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected blurb 2 because everything is clearly mentioned regarding the ticket and explained the concert date is quite close so mention the correct address and mobile number so that the ticket can be  delivered on time
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is listening to the customer and helping him regarding their query and keep your customer satisfied but great customer service is to keep the customer satisfied and give the service beyond the customer satisfaction and also keeping them loyal

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