Subject: Re: LSM Joining Case Test - Shubham Pandey
From: Shubham Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 04:19:47 -0400

| | LSM Joining Case Test

Name | Shubham Pandey
E-mail | [email-masked]
Phone Number | (110032) 9621660588
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As the first Illustration creates the impact of safety and reconfirmation of the address to deliver the tickets i assume it is the most accurate Blurb that could be given to our customer who is waiting to get a detailed and accurate response from our side.

So in my opinion it is giving a transparent scenario to the customer by mentioning, at the time of delivery by the courier an email would be received too.

Thanks

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

As per my views a good service can be provided at a certain time but a great customer service can be for lifetime experience of the guest, As a great service is always much memorable than a good service.

Also, it adds the a major point on the good will of any company.

Thanks

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