Subject: Re: LSM Joining Case Test - Ajay Kumar
From: Ajay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 02:50:39 -0400

| | LSM Joining Case Test

Name | Ajay Kumar
E-mail | [email-masked]
Phone Number | (91) 7011154183
Which blurb would you select? | Blurb 3

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Bulrb, I apology for the inconveniences regarding your event which you wish to attend however we have asked to our concert team to look on this matter and do the needful for you.

And we will update you the best possibilities, once we will hear from our concern team and also will get in touch with you till your concern will get resolved. For any further assistance you may feel free to contact with us. We glad to assist you 😊

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me, if any client using our service or product then we make sure that client always should attend well and professionally regarding their query's/ concern. And we insure that we should feel client that we are working for you on your query's/ concern and we will get resolved ASAP.

If client come to us, we also take care that we only focus on his/her concern and we will not do irritate to client by asking again and again multiple question to the client. We need to be clear and crispy regarding our words.

And make sure that we are understanding client and their query and take less time to resolve the same.

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