Subject: Re: LSM Joining Case Test - Richa Trisal
From: Richa Trisal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Apr 2020 09:19:01 -0400

| | LSM Joining Case Test

Name | Richa Trisal
E-mail | [email-masked]
Phone Number | (+91) 8527391408
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected this as it gives the exact information that the customer was looking for.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is acting according to the SOP'S where as great customer service is using creativity to deal with the issues and handle them accordingly

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