Subject: Kae's Report 1st to 10th March
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Mon, 13 Apr 2020 03:51:42 -0700 (MST)

Hi Ma'am, 

Please find the attached. 

Date 	Doha 	Jayway 	TxtNation 	Colocation 	HFL Calls 	Total 	Remarks 
01-Mar-2020 					2 	2 	2 calls abandoned at 22:10, her phone was not registered. she came late, her shift was 22:00-07:00 
02-Mar-2020 						0 	OFF 
03-Mar-2020 					1 	1 	One abandoned call at 2:49 within 2 second. Customer called back 
04-Mar-2020 					1 	1 	One abandoned call at 4:09 within 45 second. She was available 
05-Mar-2020 				1 	2 	3 	2 abadoned calls at 00:58 and 1:00 both were abandoned within 00:45 second. She was available 
06-Mar-2020 					4 	4 	2 abandoned calls at 2:27 and 2:30 both were abandoned 00:45 seconds. She was available. 

2 abandoned calls at 1:14, during first call she was on another call and second call abandoned time is 4 second. However, Customer called again 
07-Mar-2020 					1 	1 	1 abandoned call at 22:03 her phone was not registered that time. Shift was same 22:00-07:00 
08-Mar-2020 						0 	OFF 
09-Mar-2020 					2 	2 	2 calls abandoned at 1:47 and 1:50, first call abandoned within 3 second and 2nd calls within 15 seconds. She was available no call back 
10-Mar-2020 	1 			3 	4 	8 	1 call abadoned at 2:24 within 16 second. She was available. Customer called back again 

1 call abandoned at 00:23. Her phone was not registered that time 
	1 	0 	0 	4 	17 	22 	

Regards, 
Ashish Dabral