Subject: Re: Angela
From: Christopher Ngo <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Saurabh Dadu <[email-masked]>, Julien Cartwright <[email-masked]>
Date: Thu, 9 Apr 2020 16:21:48 +0100

Hi Deeksha,

After consulting our Q2 plan, we believe it is best to suspend Angela
permanently, rather than 15 days.

We will continue with this number of signups for the foreseeable future,
and will not have work to fully utilise the team if there are 6 members.
Furthermore, given the quality score, we don't see how the suspension will
improve on this.

Therefore, it is best to continue with just the current team of 5.

Let me know your thoughts.

Kind regards,

On Tue, 7 Apr 2020 at 22:33, Deeksha Dadu <[email-masked]> wrote:

> Yes, she was working today. The suspension starts tomorrow as I mentioned
> in my original email.
>
> Sent from my iPhone
>
> On 8 Apr 2020, at 02:44, Christopher Ngo <[email-masked]> wrote:
>
> 
> Hi, I noticed that Angela did 65 venues today, so they will be suspended
> from tomorrow?
>
> On Tue, 7 Apr 2020 at 12:35, Deeksha Dadu <[email-masked]>
> wrote:
>
>> Got it, thanks. We will try our best to achieve this.
>>
>> Regards,
>> Deeksha
>>
>> From: Christopher Ngo <[email-masked]>
>> Date: Tuesday, 7 April 2020 at 4:54 PM
>> To: Deeksha Dadu <[email-masked]>
>> Cc: Ashish Dabral <[email-masked]>, Saurabh Dadu <
>> [email-masked]>, Julien Cartwright <[email-masked]>
>> Subject: Re: Angela
>>
>> Great, thank you for that. And just to clarify, sendback rate target is
>> back to 5%.
>>
>> On Tue, 7 Apr 2020 at 11:44, Deeksha Dadu <[email-masked]>
>> wrote:
>>
>>> Hi Chris,
>>>
>>> We can implement this from tomorrow. I have informed the team already so
>>> please get the venues allocated to them accordingly.
>>>
>>> Thanks
>>>
>>> Regards,
>>> Deeksha
>>>
>>> From: Christopher Ngo <[email-masked]>
>>> Date: Tuesday, 7 April 2020 at 3:25 PM
>>> To: Deeksha Dadu <[email-masked]>
>>> Cc: Ashish Dabral <[email-masked]>, Saurabh Dadu <
>>> [email-masked]>, Julien Cartwright <[email-masked]>
>>> Subject: Re: Angela
>>>
>>> Hi Deeksha,
>>>
>>> Thank you for the update and for taking prompt action.
>>>
>>> Given the team size change, let's change our tact:
>>> - Target of 80 venues
>>> - Continued monitoring of daily spot checks, but without the expectation
>>> of 0%.
>>>
>>> Let me know when you can implement this.
>>>
>>> Kind regards,
>>>
>>>
>>> On Tue, 7 Apr 2020 at 09:15, Deeksha Dadu <[email-masked]>
>>> wrote:
>>>
>>>> Hi Chris,
>>>>
>>>> Hope you are doing fine.
>>>>
>>>> As discussed with you on the last weekly call, we have decided to
>>>> suspend Angela for 15 days given his repetitive quality issues. His
>>>> suspension starts tomorrow.
>>>>
>>>> We will monitor his quality when he resumes after 15 days and decide on
>>>> future action accordingly.
>>>>
>>>> Regards,
>>>> Deeksha
>>>>
>>>
>>>
>>> --
>>>
>>>
>>> *Christopher Ngo | **Operations Manager*
>>> *UENI LTD*
>>> c/o We Work, 2-118 / 2-119
>>> 184 Shepherds Bush Road, London, W6 7NL
>>> ueni.com <http://www.ueni.com/>
>>>
>>>
>>
>> --
>>
>>
>> *Christopher Ngo | **Operations Manager*
>> *UENI LTD*
>> c/o We Work, 2-118 / 2-119
>> 184 Shepherds Bush Road, London, W6 7NL
>> ueni.com <http://www.ueni.com/>
>>
>>
>
> --
>
>
> *Christopher Ngo | **Operations Manager*
> *UENI LTD*
> c/o We Work, 2-118 / 2-119
> 184 Shepherds Bush Road, London, W6 7NL
> ueni.com <http://www.ueni.com/>
>
>

-- 

*Christopher Ngo | **Operations Manager*
*UENI LTD*
c/o We Work, 2-118 / 2-119
184 Shepherds Bush Road, London, W6 7NL
ueni.com <http://www.ueni.com/>