Subject: Re: LSM - UENI Update
From: Julien Cartwright <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Christopher Ngo <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Tue, 7 Apr 2020 13:55:11 +0100

Just to confirm what has been communicated in Slack, Monday is a
bank holiday here in the UK, as such, can we postpone the weekly meeting to
tuesday at the same time?

On Mon, 6 Apr 2020 at 14:20, Julien Cartwright <[email-masked]> wrote:

> As per Slack that's done now :)
>
> On Mon, 6 Apr 2020 at 13:06, Deeksha Dadu <[email-masked]>
> wrote:
>
>> Hello Julien,
>>
>> Thank you very much for the meeting. Could you please also get the google
>> QA sheet updated so that I can check individual performance?
>>
>> Thanks
>>
>> Regards,
>> Deeksha
>>
>> From: Julien Cartwright <[email-masked]>
>> Date: Monday, 6 April 2020 at 2:04 PM
>> To: Ashish Dabral <[email-masked]>
>> Cc: Deeksha Dadu <[email-masked]>, Christopher Ngo <
>> [email-masked]>, Saurabh Dadu <[email-masked]>
>> Subject: Re: LSM - UENI Update
>>
>> Perfect, thanks
>>
>> On Mon, 6 Apr 2020 at 09:33, Ashish Dabral <[email-masked]> wrote:
>>
>>> Hi Julien,
>>>
>>> I am sorry for the delay. Here is the link for today's meeting.
>>>
>>> https://zoom.us/j/942572614?pwd=RTk5NmozUHV0WXJFY1ptM0pWRm5SQT09
>>>
>>>
>>>
>>> Regards,
>>> Ashish Dabral
>>>
>>> ------------------------------
>>> *From: *"Julien Cartwright" <[email-masked]>
>>> *To: *"Deeksha" <[email-masked]>
>>> *Cc: *"Ashish Dabral" <[email-masked]>, "Christopher Ngo" <
>>> [email-masked]>, "saurabh" <[email-masked]>
>>> *Sent: *Monday, April 6, 2020 1:53:48 PM
>>> *Subject: *Re: LSM - UENI Update
>>>
>>> Hi,
>>> Sorry if I missed it, is there any update on a zoom link for today's
>>> meeting?
>>>
>>> On Fri, 3 Apr 2020 at 16:34, Deeksha Dadu <[email-masked]>
>>> wrote:
>>>
>>>> Hi Julien,
>>>>
>>>> This is noted and conveyed to the team.
>>>>
>>>> Thanks
>>>>
>>>> Regards,
>>>> Deeksha
>>>>
>>>> From: Julien Cartwright <[email-masked]>
>>>> Date: Friday, 3 April 2020 at 9:00 PM
>>>> To: Ashish Dabral <[email-masked]>
>>>> Cc: Deeksha Dadu <[email-masked]>, Christopher Ngo <
>>>> [email-masked]>, Saurabh Dadu <[email-masked]>
>>>> Subject: Re: LSM - UENI Update
>>>>
>>>> Hi team,
>>>>
>>>> An update from UENI.
>>>>
>>>> From Monday I will have much less time to help in real time on venues,
>>>> as such I will be changing methods of using Slack.
>>>>
>>>> I will have 2 contact hours per day to help your team with doubts, bob
>>>> requests, errors, info, etc.
>>>>
>>>> These will be *9AM - 10AM (13:30 IST) & 3PM - 4PM (19:30 IST)*
>>>>
>>>> My hope is that your team is able to hold their doubts until these
>>>> hours, or in an ideal case to solve their doubts themselves using the
>>>> Knowledge Hub.
>>>>
>>>> *I will still be providing daily send-back reports & leading the Monday
>>>> morning meeting* (though Ingrid will start sitting in on the meeting).
>>>>
>>>> Let me know if you have any questions as this will be effective on
>>>> Monday.
>>>>
>>>>
>>>>
>>>> On Tue, 31 Mar 2020 at 20:08, Julien Cartwright <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> Just a quick recap on today's call.
>>>>>
>>>>> LSM finished the month with a score of 79% over 80 venues spot-checked.
>>>>>
>>>>> Key errors were reviewed and whittled down to 4 areas
>>>>> - Business Name (especially around generic ones in light of > Indian
>>>>> venues this month)
>>>>> - Spelling
>>>>> - Services
>>>>> - SEO
>>>>>
>>>>> The team were very receptive to my 3 venue building demo to illustrate
>>>>> these challenges and how to tackle them pragmatically.
>>>>>
>>>>> As the focus in the next month will be on quality, I think this
>>>>> meeting was very beneficial.
>>>>>
>>>>> Thanks to Ashish & Deeksha for organising it.
>>>>>
>>>>> Speak next week.
>>>>>
>>>>> On Tue, 31 Mar 2020 at 10:14, Julien Cartwright <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Perfect, thanks!
>>>>>>
>>>>>> On Tue, 31 Mar 2020 at 09:57, Ashish Dabral <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Julien,
>>>>>>>
>>>>>>> Here are the link and details for today's meeting.
>>>>>>>
>>>>>>> Topic: Meeting with Julien
>>>>>>> Time: Mar 31, 2020 05:00 PM India
>>>>>>>
>>>>>>> Join Zoom Meeting
>>>>>>> https://zoom.us/j/532935268
>>>>>>>
>>>>>>> Meeting ID: 532 935 268
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>> Ashish Dabral
>>>>>>>
>>>>>>> ------------------------------
>>>>>>> *From: *"Julien Cartwright" <[email-masked]>
>>>>>>> *To: *"Ashish Dabral" <[email-masked]>
>>>>>>> *Cc: *"Deeksha" <[email-masked]>, "Christopher Ngo" <
>>>>>>> [email-masked]>, "saurabh" <[email-masked]>
>>>>>>> *Sent: *Wednesday, March 25, 2020 5:17:20 PM
>>>>>>> *Subject: *Re: LSM - UENI Update
>>>>>>>
>>>>>>> Hello,
>>>>>>> Just a recap on today's meeting:
>>>>>>>
>>>>>>> - LSM to focus on 0% sendbacks over 65 builds until further notice
>>>>>>>
>>>>>>> How will this be achieved:
>>>>>>> - using knowledge hub resources & updates
>>>>>>> - asking Ingrid & Julien when doubts occur
>>>>>>>
>>>>>>> Areas to focus on:
>>>>>>> - Generic business names
>>>>>>> - Social media
>>>>>>> - Personalisation (i.e. including all useful client data)
>>>>>>> - Attention to detail (spelling mistakes, misplaced data)
>>>>>>>
>>>>>>> Thanks, speak same time next Monday!
>>>>>>>
>>>>>>> On Wed, 25 Mar 2020 at 08:52, Ashish Dabral <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Julien,
>>>>>>>>
>>>>>>>> Here are the details and meeting link
>>>>>>>>
>>>>>>>> Time: Mar 25, 2020 05:00 PM India
>>>>>>>>
>>>>>>>> Join Zoom Meeting
>>>>>>>> https://zoom.us/j/973716999
>>>>>>>>
>>>>>>>> Meeting ID: 973 716 999
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Ashish Dabral
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>> *From: *"Julien Cartwright" <[email-masked]>
>>>>>>>> *To: *"Deeksha" <[email-masked]>
>>>>>>>> *Cc: *"Christopher Ngo" <[email-masked]>, "Ashish Dabral" <
>>>>>>>> [email-masked]>, "saurabh" <[email-masked]>
>>>>>>>> *Sent: *Wednesday, March 25, 2020 2:01:49 PM
>>>>>>>> *Subject: *Re: LSM - UENI Update
>>>>>>>>
>>>>>>>> Same time as usual?
>>>>>>>>
>>>>>>>> On Tue, 24 Mar 2020 at 11:19, Deeksha Dadu <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> We are fine with tomorrow. Please let us know what time works for
>>>>>>>>> you.
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Deeksha
>>>>>>>>>
>>>>>>>>> From: Christopher Ngo <[email-masked]>
>>>>>>>>> Date: Tuesday, 24 March 2020 at 4:02 PM
>>>>>>>>> To: Julien Cartwright <[email-masked]>
>>>>>>>>> Cc: Deeksha Dadu <[email-masked]>, Ashish Dabral <
>>>>>>>>> [email-masked]>, Saurabh Dadu <[email-masked]>
>>>>>>>>> Subject: Re: LSM - UENI Update
>>>>>>>>>
>>>>>>>>> Please do it tomorrow. Important we touch base on how the agents
>>>>>>>>> feel with the new requirements.
>>>>>>>>>
>>>>>>>>> On Tue, 24 Mar 2020 at 08:35, Julien Cartwright <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi team,
>>>>>>>>>>
>>>>>>>>>> Just a quick message to say that I am off today, as such we can
>>>>>>>>>> do the meeting tomorrow, or next week. Up to you.
>>>>>>>>>>
>>>>>>>>>> On Mon, 23 Mar 2020 at 15:42, Deeksha Dadu <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Julien,
>>>>>>>>>>>
>>>>>>>>>>> Thank you very much. I have updated the team about this and will
>>>>>>>>>>> keep an eye on this.
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Deeksha
>>>>>>>>>>>
>>>>>>>>>>> From: Julien Cartwright <[email-masked]>
>>>>>>>>>>> Date: Monday, 23 March 2020 at 8:39 PM
>>>>>>>>>>> To: Deeksha Dadu <[email-masked]>
>>>>>>>>>>> Cc: Ashish Dabral <[email-masked]>, Saurabh Dadu <
>>>>>>>>>>> [email-masked]>, Christopher Ngo <[email-masked]
>>>>>>>>>>> >
>>>>>>>>>>> Subject: LSM - UENI Update
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Hi,
>>>>>>>>>>>
>>>>>>>>>>> Just wanted to recap some information for this week.
>>>>>>>>>>>
>>>>>>>>>>> - 4 LSM agents building venues today.
>>>>>>>>>>> - 6 LSM agents will be building from Tuesday on account of
>>>>>>>>>>> government recommendations to work from home.
>>>>>>>>>>> - LSM meeting with UENI moved to later in the week.
>>>>>>>>>>>
>>>>>>>>>>> - LSM build target (starting Tuesday) reduced to 65 p. day on
>>>>>>>>>>> account of low venue flow. Expectation is to have 0% send-back rate in
>>>>>>>>>>> return for more time to build.
>>>>>>>>>>>
>>>>>>>>>>> Thanks!
>>>>>>>>>>> --
>>>>>>>>>>> *JulienCartwright*
>>>>>>>>>>> *UENI Ltd c/o WeWork*
>>>>>>>>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>>>>>>>>> *London, W6 7NL*
>>>>>>>>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>>>>>>>>> We are an official *Google* Partner View Partner Profile
>>>>>>>>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>>>>>>>>> This email is confidential, may be legally privileged and is for
>>>>>>>>>>> the intended recipient only. Please contact the sender immediately if you
>>>>>>>>>>> have received the message in error and then permanently delete it.
>>>>>>>>>>>
>>>>>>>>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>>>>>>>>
>>>>>>>>>>> UENI is a limited company registered in England and Wales under
>>>>>>>>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>>>>>>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>>>>>>>>
>>>>>>>>>>> VAT Number: GB218792186
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> *JulienCartwright*
>>>>>>>>>> *UENI Ltd c/o WeWork*
>>>>>>>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>>>>>>>> *London, W6 7NL*
>>>>>>>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>>>>>>>> We are an official *Google* Partner View Partner Profile
>>>>>>>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>>>>>>>> This email is confidential, may be legally privileged and is for
>>>>>>>>>> the intended recipient only. Please contact the sender immediately if you
>>>>>>>>>> have received the message in error and then permanently delete it.
>>>>>>>>>>
>>>>>>>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>>>>>>>
>>>>>>>>>> UENI is a limited company registered in England and Wales under
>>>>>>>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>>>>>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>>>>>>>
>>>>>>>>>> VAT Number: GB218792186
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Christopher Ngo | **Operations Manager*
>>>>>>>>> *UENI LTD*
>>>>>>>>> c/o We Work, 2-118 / 2-119
>>>>>>>>> 184 Shepherds Bush Road, London, W6 7NL
>>>>>>>>> ueni.com <http://www.ueni.com/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> *JulienCartwright*
>>>>>>>> *UENI Ltd c/o WeWork*
>>>>>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>>>>>> *London, W6 7NL*
>>>>>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>>>>>> We are an official *Google* Partner View Partner Profile
>>>>>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>>>>>> This email is confidential, may be legally privileged and is for
>>>>>>>> the intended recipient only. Please contact the sender immediately if you
>>>>>>>> have received the message in error and then permanently delete it.
>>>>>>>>
>>>>>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>>>>>
>>>>>>>> UENI is a limited company registered in England and Wales under
>>>>>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>>>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>>>>>
>>>>>>>> VAT Number: GB218792186
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *JulienCartwright*
>>>>>>> *UENI Ltd c/o WeWork*
>>>>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>>>>> *London, W6 7NL*
>>>>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>>>>> We are an official *Google* Partner View Partner Profile
>>>>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>>>>> This email is confidential, may be legally privileged and is for the
>>>>>>> intended recipient only. Please contact the sender immediately if you have
>>>>>>> received the message in error and then permanently delete it.
>>>>>>>
>>>>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>>>>
>>>>>>> UENI is a limited company registered in England and Wales under
>>>>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>>>>
>>>>>>> VAT Number: GB218792186
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> *JulienCartwright*
>>>>>> *UENI Ltd c/o WeWork*
>>>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>>>> *London, W6 7NL*
>>>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>>>> We are an official *Google* Partner View Partner Profile
>>>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>>>> This email is confidential, may be legally privileged and is for the
>>>>>> intended recipient only. Please contact the sender immediately if you have
>>>>>> received the message in error and then permanently delete it.
>>>>>>
>>>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>>>
>>>>>> UENI is a limited company registered in England and Wales under
>>>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>>>
>>>>>> VAT Number: GB218792186
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *JulienCartwright*
>>>>> *UENI Ltd c/o WeWork*
>>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>>> *London, W6 7NL*
>>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>>> We are an official *Google* Partner View Partner Profile
>>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>>> This email is confidential, may be legally privileged and is for the
>>>>> intended recipient only. Please contact the sender immediately if you have
>>>>> received the message in error and then permanently delete it.
>>>>>
>>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>>
>>>>> UENI is a limited company registered in England and Wales under
>>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>>
>>>>> VAT Number: GB218792186
>>>>>
>>>>
>>>>
>>>> --
>>>> *JulienCartwright*
>>>> *UENI Ltd c/o WeWork*
>>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>>> *London, W6 7NL*
>>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>>> We are an official *Google* Partner View Partner Profile
>>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>>> This email is confidential, may be legally privileged and is for the
>>>> intended recipient only. Please contact the sender immediately if you have
>>>> received the message in error and then permanently delete it.
>>>>
>>>> Calls to UENI may be recorded for training and quality purposes.
>>>>
>>>> UENI is a limited company registered in England and Wales under
>>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>>
>>>> VAT Number: GB218792186
>>>>
>>>
>>>
>>> --
>>> *JulienCartwright*
>>> *UENI Ltd c/o WeWork*
>>> *2-118/ 2-119 184 Shepherds Bush Road*
>>> *London, W6 7NL*
>>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>>> We are an official *Google* Partner View Partner Profile
>>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>>> This email is confidential, may be legally privileged and is for the
>>> intended recipient only. Please contact the sender immediately if you have
>>> received the message in error and then permanently delete it.
>>>
>>> Calls to UENI may be recorded for training and quality purposes.
>>>
>>> UENI is a limited company registered in England and Wales under
>>> registration number 9368082 and with registered office at WeWork, 2-118/
>>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>>
>>> VAT Number: GB218792186
>>>
>>>
>>
>> --
>> *JulienCartwright*
>> *UENI Ltd c/o WeWork*
>> *2-118/ 2-119 184 Shepherds Bush Road*
>> *London, W6 7NL*
>> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
>> We are an official *Google* Partner View Partner Profile
>> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
>> This email is confidential, may be legally privileged and is for the
>> intended recipient only. Please contact the sender immediately if you have
>> received the message in error and then permanently delete it.
>>
>> Calls to UENI may be recorded for training and quality purposes.
>>
>> UENI is a limited company registered in England and Wales under
>> registration number 9368082 and with registered office at WeWork, 2-118/
>> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>>
>> VAT Number: GB218792186
>>
>
>
> --
> *Julien Cartwright*
> *UENI Ltd c/o WeWork*
> *2-118/ 2-119 184 Shepherds Bush Road*
> *London, W6 7NL*
> ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
> We are an official *Google* Partner View Partner Profile
> <https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
> This email is confidential, may be legally privileged and is for the
> intended recipient only. Please contact the sender immediately if you have
> received the message in error and then permanently delete it.
>
> Calls to UENI may be recorded for training and quality purposes.
>
> UENI is a limited company registered in England and Wales under
> registration number 9368082 and with registered office at WeWork, 2-118/
> 2-119, 184 Shepherds Bush Road, London, W6 7NL.
>
> VAT Number: GB218792186
>

-- 
*Julien Cartwright*
*UENI Ltd c/o WeWork*
*2-118/ 2-119 184 Shepherds Bush Road*
*London, W6 7NL*
ueni.com <http://www.ueni.com/> | +44 (0) 20 7602 2737
We are an official *Google* Partner View Partner Profile
<https://www.google.com/partners/?authuser=2&hl=en-GB#a_profile;idtf=6750886093;qury=ueni%20ltd>
This email is confidential, may be legally privileged and is for the
intended recipient only. Please contact the sender immediately if you have
received the message in error and then permanently delete it.

Calls to UENI may be recorded for training and quality purposes.

UENI is a limited company registered in England and Wales under
registration number 9368082 and with registered office at WeWork, 2-118/
2-119, 184 Shepherds Bush Road, London, W6 7NL.

VAT Number: GB218792186