Subject: Arabic Language Test - Md Azimuddin
From: Md Azimuddin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Apr 2020 11:54:55 -0400

| | Foreign Language Screening Test

Name | Md Azimuddin
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | When this kind of situation will happen firstly I will say him sorry for this mistake  and I will assure him that your order will deliver soon quickly I will arrange for him again

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is  Azimuddin I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job,

Educational Background,I did BA Arabic from Jamia salafia in 2014 and B.ed from MANUU in 2018.recently doing M.ed from jamia

Professional:Teaching is my profession and translation is my passion due to highly interested

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | I think good customer the person who works honestly their job and makes their customers satisfied, but ,"great customer "the person who do their job with extra effort and tackle the situation with loyally in many situation for an example:A person highly motivated to make his company is good.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Reason for making right candidate for customer service job are..
1. I have ability to understand the role.

2.I have confidence to complete my work within the time
3, I can tackle problem solving situation
4.Integrity
5.ability to team work

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | In 2018 I traveled Aurangabad for the educational purpose I stayed there 3 days I already made plan for 3days what have to do.I went Elora caves that is great religious palace of Buddhist I saw many people who came from China and other country  I took many photos to understand elora paintings many things came to learn there and I got chance to observe Elora caves ,second day I went Bibi ka maqbara that is made by Shah Alam son of Aurangzeb it also was so beautiful here I saw a different painting because of different era,I learnt many things from this educational tour.

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