Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 17:10:57 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div>Problem is not resolved <br><br>
</div>
<div dir="ltr">Sent from my iPhone<div>Rachael</div>
</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 31 Mar 2020, at 06:40, Les Mills International &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
	
<div dir="ltr">
<div>Dear Rachael Giles,<br><br>Our Support Rep has indicated that your ticket has been Resolved. <br><br>If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.<br>If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.<br><br>Sincerely,<br>Les Mills InternationalSupport Team<br><a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3446" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3446</a>
</div>
</div>

	  
<div class="freshdesk_satisfaction_survey">
  <div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, sans-serif">
      <hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
    <span style="font-family: Arial, sans-serif; color: #333;font-weight:bold">
      <div> How would you rate your overall satisfaction for the resolution provided by the agent? </div>
    </span>
    <table cellspacing="0" cellpadding="0" style="table-layout:fixed; margin-top:10px">
    <tbody>
<tr>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#4e8d00"></td>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#6bb436"></td>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#f1db16"></td>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#ff8c00"></td>
            <td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#e7340f"></td>
    </tr>
    <tr>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#e6efdd">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/3225b5963dcccd44e3d7b672e91515c3/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Awesome</a>
          </td>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#ebf4e3">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/3225b5963dcccd44e3d7b672e91515c3/very_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Pretty good</a>
          </td>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/3225b5963dcccd44e3d7b672e91515c3/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">So-so</a>
          </td>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#ffefdf">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/3225b5963dcccd44e3d7b672e91515c3/very_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Expected more</a>
          </td>
          <td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fce3e0">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/3225b5963dcccd44e3d7b672e91515c3/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Terrible</a>
          </td>
    </tr>
  </tbody>
</table>
  </div>
</div>

	<br>

</div>
</div></blockquote>
</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3446