Subject: Aircall March Update
From: Aircall Team <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 10:02:32 -0500 (CDT)

Like many of you, the Aircall team has gone remote. We are fully staffed and ready to help. In this issue: tips and tricks for optimizing your remote set-up, and the latest Aircall product updates

Tips and Tricks
Working from home? Guides and tips to support you while you transition to working from home.
Learn more <http://connect.aircall.io/s0Zr0P20zHzz0R0w0940a0J>

Network Recommendations
To ensure the optimal level of service
Learn more <http://connect.aircall.io/Y0a0s0Bz900wz004PHR00J2>

In-call Network Management
Check the status of your network
Learn how <http://connect.aircall.io/Y0a0s0Cz900wz004PHR01J2>

Configuring your Headset
Adjust your audio settings
Learn more <http://connect.aircall.io/Lw04JH00202s0RDz90P0a0z>

Product updates

Bring your own contacts into Aircall
Get more information at your fingertips. We've released a new way to synchronize your contacts to Aircall using the Salesforce, Hubspot, Zendesk, Intercom, and Pipedrive integrations. This allows agents to see contact information in every part of the Aircall phone.
Learn more <[(https://help.aircall.io/hc/en-gb/categories/360001184678-Working-from-Home-/?utm_medium=email&utm_source=newsletter-customer&utm_campaign=2020-03-na)]>

Streamlined design for Call-Ended view
We heard you! Based on user feedback, we’re updating the design of the “call ended” screen in the Aircall phone. With this UI update, you no longer have to "Save & Close" when you finish your call, and the screen will more closely align with your call details view. 
Learn more <[(https://help.aircall.io/hc/en-gb/articles/360006521017-Aircall-Changelog/?utm_medium=email&utm_source=newsletter-customer&utm_campaign=2020-03-na)]>

New features for Android
The latest release of the Aircall phone app for Android makes it easier to interact with the contacts stored on your device. Now you can display the contacts list from your personal device directly inside the Aircall app, and call your local device contacts using Aircall.
Featured Integration
Refract.ai is a platform that helps unlock better sales conversations. With this integration, you can connect Aircall with Refract for call analysis and performance coaching. Capture actionable notes from every call, with 10+ languages supported.
Learn more <[(https://aircall.io/call-center-software-integrations/refract/?utm_medium=email&utm_source=newsletter-customer&utm_campaign=2020-03-na)]>

Good Reads
From the Aircall blog and around the web

12 Tools to Help Your Team Work From Home
Businesses across the globe are quickly adopting remote work policies for their employees. We’ve listed some tools that can help teams stay connected.
Read the blog <[(https://aircall.io/blog/sales/work-from-home/?utm_medium=email&utm_source=newsletter-customer&utm_campaign=2020-03-na)]>

4 Ways Aircall Can Support Remote Teams
Whether remote work has long been part of your business or is making a mandatory appearance, we’ve highlighted some Aircall features that may be useful.
read the blog <[(https://aircall.io/blog/use-case/aircall-remote-teams/?utm_medium=email&utm_source=newsletter-customer&utm_campaign=2020-03-na)]>

5 Apps That Are Helping Us Become Remote and Flexy
In light of recent events, the team behind Fat Joe saw an opportunity to change some ‘old school’ business beliefs and introduce a new way of working that would benefit both their clients and staff.
Read more <[(https://fatjoe.com/remote-business-apps/?utm_medium=email&utm_source=newsletter-customer&utm_campaign=2020-03-na)]>

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