Subject: Arabic Language Test - Haithm Salah
From: Haithm Salah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Mar 2020 03:47:17 -0400

| | Foreign Language Screening Test

Name | Haithm Salah
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Respected sir/ma'am,
I am extremely sorry I entered the wrong address so the delivery man taken the order to the anther address so for that, if you don't mind, I am going to send the anther boy to deliver your order within 30 minutes
With no charges as you are regular customer with pizza center.new deliver's number is 9929280328 kindly contact him as soon as he moves.
Yours faithfully
Haithm

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am haithm and I am 30 years old and I am from Yemen.I have completed my bachelor's degree  and master too  in petroleum engineering from here . I am doing job as interpreter with yemeni patient's in Hyderabad.besides I am doing pte course.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Good customer can be good in convenience to discuss
Great customer can be excellent and open suggestions as well as regular

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Firstly,Discipline is the most essential part of any jobs which can be easily recognize from the customer.Secondly, conveniences if the candidate capable to convince customer with no time .
Finally, smiling is the main thing which attracted customer.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

In these days people love travelling to different places for different purposes. I have been to different cities so I am going to talk about Goa.
At the beginning I am going to talk about Goa which I have visited for many times so it's lovely city due to the sea beaches transportation and so on. Three months back friend of mine came from Saudi Arabia and we decided to go to Goa for celebrating Christmas and new year.we booked the tickets and went there once we reached there we visited Arambool beach which is most crowded and beautiful Beach in Goa we enjoyed the time and we have done so many activities as swimming,walking, dancing as well as fishing. We spent the most enjoyable days so Goa is amazing place which consists of natural and historical places, i visited many beaches and Churches I enjoy the sea food as well as enjoyed the sea waves.and sitting close to the sea helped me to get refresh my memory.
At the end of the trip I really couldn't leave Goa but according to my uncle came for medical reasons I went to Hyderabad to help him and I promised my self onec I will go to Goa at any cost
In conclusion I I would like to say travelling help people to explore different places and refresh their mind .

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