Subject: Chat transcript
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 21 Mar 2020 08:47:15 -0400

Chat transcript

	

	Visitor Sat, 03/21/20 03:40:59 pm Europe/Moscow
	
		Hello! We got tickets to reboot server wich is down too long. Ticket number is 1849. Please reboot asap!

	Nathan 03:40:59 pm
	
		Hello, would you like to talk about our services?
	
		Hello . Unfortuntely, we are only a general helpdesk and will not be able to reboot. please contact [email-masked]

	Visitor 03:43:31 pm
	
		Yes we wrote, but no actions!

	Nathan 03:44:29 pm
	
		i will share your details to the support team. May i have your name and email address please?

	Visitor 03:45:32 pm
	
		Sergei, [email-masked]

	Nathan 03:46:04 pm
	
		Thank you. I will escalate this to the support team and they will get back to you.

	Visitor 03:46:18 pm
	
		Thank you!!!

	Nathan 03:46:20 pm
	
		You're welcome.
	
		It was nice talking to you. Have a great day, goodbye!

	System 03:46:36 pm
	
		You archived the chat

	5m 37s

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