Subject: Arabic Language Test - Md Asrar
From: Md Asrar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 21 Mar 2020 03:58:16 -0400

| | Foreign Language Screening Test

Name | Md Asrar
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First and foremost I will hear the customer's complaint the least thing i can do is to hear my customer's complaint and let them be heard
I will apologize for that and I won't save apologies for later and I will explain in detail what went wrong then I will resolve the issue and will make sure that I won't happen again.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is md asrar Alam I did my schooling from Bihar board i have done graduation m. M.h.u.p and I completed m.a Delhi university offer that I completed b. Ed manuu
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good” takes what it’s given and makes something of it.  “Great” takes what it isn’t given and makes something of it.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

consider myself as a true professional for customer service and  What makes me so confident is my passion for providing a great service, my determination to ensure that everyone is satisfied and my willing to own a problem and see it through to the end  and offer solution.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Bihar is a state in East India, bordering Nepal. It is divided by the River Ganges, which floods its fertile plains. Important Buddhist pilgrimage sites include the Bodhi Tree in Bodhgaya's Mahabodhi Temple, under which the Buddha allegedly meditated. In the state capital Patna, Mahavir Mandir temple is revered by Hindus, while Sikhs worship at the domed, riverside Gurdwara of Takht Sri Harmandir Sahib Ji.

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