Subject: New Reply Received - RE: Born To Move iPad
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 20 Mar 2020 11:59:13 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  RE: Born To Move iPad  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I spoke to them and they said I need to update the application. The only way to do so is log out of the current iTunes log in.<br>
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Thanks <br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Danielle Dunn &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 20, 2020 11:11:48 AM<br>
<b>To:</b> Blake Fletcher &lt;[email-masked]&gt;; Canty, Sheena &lt;[email-masked]&gt;<br>
<b>Cc:</b> Blackburn, Dalton - Blue Dolphin &lt;[email-masked]&gt;; Support &lt;[email-masked]&gt;<br>
<b>Subject:</b> [EXT] RE: help with i-pad account log in - Blue Dolphin
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<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'>Hi Blake,
</span></div>
<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'> </span></div>
<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'>I have done all I can from our end, the virtual help desk will need to support here, Dalton you have been in contact with them haven’t you? what was the latest with that?</span></div>
<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'> </span></div>
<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'>I have copied them in.</span></div>
<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'> </span></div>
<div class="x_MsoNormal"><span style='font-family:"Calibri Light",sans-serif'>Thank you</span></div>
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<b><span lang="EN-US" style="">From:</span></b><span lang="EN-US" style=""> Blake Fletcher &lt;[email-masked]&gt;
<br>
<b>Sent:</b> 20 March 2020 10:47<br>
<b>To:</b> Canty, Sheena &lt;[email-masked]&gt;<br>
<b>Cc:</b> Blackburn, Dalton - Blue Dolphin &lt;[email-masked]&gt;; Blackburn, Dalton - Blue Dolphin &lt;[email-masked]&gt;; Danielle Dunn &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: help with i-pad account log in - Blue Dolphin</span>
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<div class="x_MsoNormal">Hi Sheena,</div>
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<div class="x_MsoNormal">No problem at all, I have cc’d in Danielle to help here with Blue Dolphin set up. An email will have already been sent from Les Mills Virtual, stating welcome to the Virtual app on the email address Natalie gave us.</div>
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<div class="x_MsoNormal">Danielle, can you help with the team here please ?</div>
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<div class="x_MsoNormal">Thanks again,</div>
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<div class="x_MsoNormal">Blake</div>
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<b><span lang="EN-US" style="">From:</span></b><span lang="EN-US" style=""> Canty, Sheena &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 20 March 2020 10:41<br>
<b>To:</b> Blake Fletcher &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Blackburn, Dalton - Blue Dolphin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Blackburn, Dalton - Blue Dolphin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> help with i-pad account log in</span>
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<div class="x_MsoNormal">Hi Blake,</div>
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<div class="x_MsoNormal">Please could you help Howard &amp; Dalton out with their i-pad account as the previous log in was for the old leisure manager who no longer works for the company so ideally need it re-setting.</div>
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<div class="x_MsoNormal">I will leave you to liaise with Howard and Dalton cc’d into this email.</div>
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<div class="x_MsoNormal">Thanks Sheena</div>
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<div class="x_MsoNormal"><span style=""><img width="623" height="154" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjExNTY3NjAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.l2j3CKCXH28MKlwxacr6LCf15Pb9lbVQmbSnMBNqY70" alt="cid:[email-masked]" style="width:6.4861in; height:1.6041in"></span></div>
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<div><span style='font-size:10.0pt; font-family:"Arial",sans-serif; color:black'>This email is strictly confidential and intended solely for the addressee(s). It may contain personal and confidential information and as such may be protected by the Data Protection
 Act 2018. If this email has come to you in error you must take no action based on it, nor must you copy or show it to anyone; please reply to this email and highlight the error.</span></div>
<div><span style='font-size:10.0pt; font-family:"Arial",sans-serif; color:black'>Any views or opinions expressed within this email are those of the author, and do not necessarily represent those of Bourne Leisure Limited.
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<div><span style='font-size:10.0pt; font-family:"Arial",sans-serif; color:black'>Although we have taken steps to ensure that this email and attachments are free from any malware, we advise that in keeping with good computer practice the recipient should ensure
 they are actually malware free.</span></div>
<div><span style='font-size:10.0pt; font-family:"Arial",sans-serif; color:black'>BOURNE LEISURE LTD - REGISTERED IN ENGLAND NO. 4011660.</span></div>
<div><span style='font-size:10.0pt; font-family:"Arial",sans-serif; color:black'>REGISTERED OFFICE: 1 PARK LANE, HEMEL HEMPSTEAD, HERTFORDSHIRE HP2 4YL</span></div>
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<div>This email is strictly confidential and intended solely for the addressee(s). It may contain personal and confidential information and as such may be protected by the Data Protection Act 2018. If this email has come to you in error you must take no action
 based on it, nor must you copy or show it to anyone; please reply to this email and highlight the error.</div>
<div>Any views or opinions expressed within this email are those of the author, and do not necessarily represent those of Bourne Leisure Limited.
</div>
<div>Although we have taken steps to ensure that this email and attachments are free from any malware, we advise that in keeping with good computer practice the recipient should ensure they are actually malware free.</div>
<div>BOURNE LEISURE LTD - REGISTERED IN ENGLAND NO. 4011660.</div>
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<div>REGISTERED OFFICE: 1 PARK LANE, HEMEL HEMPSTEAD, HERTFORDSHIRE HP2 4YL</div>
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