Subject: Assigned to Group - HT Ref: 159055 - Les Mills iPad/Schedule issues
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Mar 2020 13:43:49 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  HT Ref: 159055 - Les Mills iPad/Schedule issues Good afternoon,

Nuffield Guiseley have reported a fault with the Les Mills iPad and automation.
We believe the fault related to Trip release 14.

The iPad/software appears to be continually firing automation commands, causing the automation to lock up as it cannot fully open or close.

This is on top of the separate issue where the site cannot update the Les Mills app as they cannot access your servers. The Les Mills schedule is not connecting with the iPad, possibly being part of the fault.

Please can you investigate this further and report back.

Kind Regards,
Chriss

Helpdesk
+44 (0)333 2407369
Hutchison Technologies Ltd
Innovation Centre, 1 Harrison Road, Dundee, DD2 3SN

<https://www.hutchison-t.com>

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 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3401