Subject: COVID-19 webinar series: how to rapidly test and run your remote contact center
From: LiveEngage Team <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 14:37:42 -0500 (CDT)

LivePerson
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In our last webinar, our experts discussed some potential implications of the virus on contact centers operations. This time we're guiding you on what you can do right away to continue operating in the face of disruption. In this webinar, we’ll discuss:

- Technical and operational considerations of running a remote-work contact center
- Shifting voice calls to more manageable, scalable digital channels like messaging
- Addressing absenteeism and labor shortage
- Rapidly deploying automation and AI to increase capacity
- Preserving revenue when consumers stay home

Register now for our virtual event on Thursday, March 19th at 11 AM EDT | 3 PM GMT:

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REGISTER:
<https://go.liveperson.com/dc/v7vbHgmaomoawIHjM7Z9wBvUCaFCRKq4McGNi-5nmnfY4wE4L2g1ILY8AbBVrN2u7vaS2_zKHxoVwrbXBOZPTrwBQ3hT38FGZ1dzhu9O9UFjHPLGNooOPzq-euSoF66b/r90Z0E2q0LLrcABLg01Q060>
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