Subject: Ticket re-opened - [#3413] Virtual Usage Report
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 18:25:13 +0000

Hi Pritish Nandi,  Ticket “#3413 – Virtual Usage Report” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3413 to view the ticket.  Ticket comment   
 Hi AJ,  

 

 Thanks for the quick response! The partner is looking to have all of them in writing- I didn’t know if there was an easy way for you to pull the data.

 

 
 Thanks,  

 Alice 

 

 Alice Apfelbach | Customer Experience Manager  

 
[email-masked] 1 (224) 277-3627

 

 

  

 From: Les Mills International <[email-masked]>
 
Sent: Monday, March 16, 2020 1:22 PM 
To: Alice Apfelbach <[email-masked]> 
Subject: Re: Virtual Usage Report 

 

 

 Hi Alice, 

 
 
 ​ 

 
 
 Thank you for reaching out to us today. 

 
 
 ​ 

 
 
 Please check the Playback history within the app, since version 1.13.0 does have the Playback History option available. It's under 'Settings' > 'Playback History'. 

 

   

 
 We'll keep this ticket open for another 48 hours - please let us know if there's anything we can help with. 

 

   

 
 Thank you, 
 
AJ 
Customer Services 
Les Mills Virtual App 

 

Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3413 

 

  

 

 
 
On Tue, 17 Mar at 7:08 AM
, Alice Apfelbach <[email-masked]> wrote:

 

 
 Hi Team,

 

   

 
 
 Is it possible to get a virtual usage report for the entire month of February? Primarily looking for all the classes that were played. 

 

 

 
 Partner: Salvation Army Kroc Center - Quincy 

 
 
 Username:
[email-masked]  

 

 

 
 Let me know! 

 
 
 Alice 

 

 

 
 
Alice Apfelbach | Customer Experience Manager

 

 
 [email-masked] 1 (224) 277-3627

 

 

 

 

 

 

 

   

 

 

 

 

 

 
3413:859387