Subject: Chat transcript
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 16 Mar 2020 11:22:46 -0400

Chat transcript

	

	Nathan Mon, 03/16/20 03:11:30 pm UTC
	
		Hello, would you like to talk about our services?

	CloudEquity 03:11:30 pm
	
		hi Nathan

	Nathan 03:11:51 pm
	
		Hi

	CloudEquity 03:12:12 pm
	
		can you please confirm physical address of the facility we're hosted in?
	
		you operate several PoPs in LA, and i'm not sure which one is "ours"

	Nathan 03:13:07 pm
	
		Could you please allow me a moment to check that for you?

	CloudEquity 03:13:13 pm
	
		sure

	Nathan 03:15:17 pm
	
		I am sorry however we are not present in the datacenter and do not have your server details.
	
		However, if you could help me with your name and phone number we can get our support to reach out to you with that information.

	CloudEquity 03:18:44 pm
	
		thought you have our account name in chat details, my apologies. this is CloudEquity, my name is Dennis, i'm the CTO, and you can reach me at 716 948 2807

	Nathan 03:20:47 pm
	
		Thanks for the information. Someone will get back to you as soon as possible to discuss this with you.

	CloudEquity 03:20:57 pm
	
		thanks!

	System 03:21:05 pm
	
		You archived the chat

	9m 35s

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