Subject: Re: LSM Joining Case Test - Archana Sharma
From: Archana Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Mar 2020 04:02:45 -0400

| | LSM Joining Case Test

Name | Archana Sharma
E-mail | [email-masked]
Phone Number | (91+) 8527375039
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Customer is saying that he will be traveling so quite possible he will be staying in a hotel, and if he will not be available at the time of delivery someone else of hotel staff can sing on his behalf.
Also if he is staying somewhere else he can update the address on the given link.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Any customer service which is fulfilling customer's need is good customer service however if customer is extremely happy also his expectations are exceeding then it is a great customer service.

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