Subject: New Reply Received - Re: Our Trip and Sprint
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 11 Mar 2020 14:56:01 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Re: Our Trip and Sprint   Ticket comment <div>Hi support
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<div>I can confirm this is a different platform they require the Content to be downloaded on.</div>
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<div>Many thanks for reaching out.</div>
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<div>Kind Regards</div>
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<div>Richie</div>
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<div><span style="font-size: 13pt">Business Development Director </span></div>
<div><span style="font-size: 13pt">Les Mills UK </span></div>
<div>07912055597</div>
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Sent from my iPhone on the move </div>
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<td align="left" style="vertical-align:top;font-family:Arial">Richie Allan<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px">​</span>
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<td align="left" style="vertical-align:top;font-family:Arial"> | </td>
<td align="left" style="vertical-align:top;font-family:Arial">Regional Customer Experience Manager – North</td>
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<td align="left" style="vertical-align:top;font-family:Arial">Les Mills UK</td>
<td align="left" style="vertical-align:top;font-family:Arial"> | </td>
<td align="left" style="vertical-align:top;font-family:Arial"><a href="mailto:[email-masked]" target="_blank" id="LPlnk689713" style="text-decoration:none;color:#7A7A7A" rel="noreferrer"><strong style="font-weight:400">[email-masked]</strong></a></td>
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<td align="left" style="vertical-align:top;font-family:Arial">tel <a target="_blank" id="LPlnk689713" style="text-decoration:none;color:#7A7A7A" rel="noreferrer"><strong style="font-weight:400">+44 0791 2055597</strong></a>
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<td align="left" style="vertical-align:top;font-family:Arial"> | </td>
<td align="left" style="vertical-align:top;font-family:Arial"><a href="http://www.lesmills.com/uk" rel="noreferrer">www.lesmills.com/uk</a><br>
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<tr style="font-size:0"><td align="left" style="padding:0;vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;line-height:normal"><tbody><tr style="font-size:0"><td align="left" style="padding:6px;vertical-align:top"><a href="https://www.lesmills.com/getbodycombat" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxNzQsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.8U3O2TfTBI6KYJ9fMAWgeLMlXu40lb9r6hpFUtUpzDs" alt="" style="font-size:0"></a></td></tr></tbody></table></td></tr>
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<td align="left" style="vertical-align:top"><a href="http://www.lesmills.com/" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxNzUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.CqKM3nb_i4Dt4k85hoI143HJwDXsr82MM0bWYMd1ZI4" alt="" style="font-size:0"></a></td>
<td align="left" style="vertical-align:top"><a href="https://www.facebook.com/LesMillsUK" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxNzcsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.EyTVNL-C_XiuWyG6UMk6r1Bi6Kgir5EYExaNpnS-2_o" alt="" style="font-size:0"></a></td>
<td align="left" style="vertical-align:top"><a href="https://www.instagram.com/lesmillsuk" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxNzgsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.WUVe2uiXpGD3xzM5hNMtLEorPi3pn8oV37cQExXlub4" alt="" style="font-size:0"></a></td>
<td align="left" style="vertical-align:top"><a href="https://www.linkedin.com/company/les-mills-uk-lmuk-" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxODAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.xqv5Ka60XJhOznWBhfHyIopQB1DSgO8ZQs5-MC4tRgY" alt="" style="font-size:0"></a></td>
<td align="left" style="vertical-align:top"><a href="https://www.youtube.com/user/lesmillsgroupfitness" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxODEsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.3P-pGhMFuceZ08q8STnl9kqwtjF0g1XFy2MjOpqS4B4" alt="" style="font-size:0"></a></td>
<td align="left" style="vertical-align:top"><a href="https://twitter.com/lesmills" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNjA0MzAxODIsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.lcgT8NiAfRIsXILQzg4oqAq-8atGFHrktVJyjc7Iriw" alt="" style="font-size:0"></a></td>
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<div>On 11 Mar 2020, at 09:44, Les Mills International &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Kuljit,</div>
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<div dir="ltr">I just wanted to follow up with you regarding the email you sent. </div>
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<div dir="ltr">I tried reaching you out on your mobile and office phone number however unable to get through to you. Seems you are not available today. </div>
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<div dir="ltr">We would like to know if you are having issues with the Virtual Setup? If yes, please share your Virtual username which would be six digits followed by @lesmillsvirtual.com (Example
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>)</div>
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<div dir="ltr">​Also you can call us 24/7 on +44 208 0892 105 for any help with Virtual. </div>
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<div dir="ltr">We will leave this ticket open for another 48 hours if you nee assistance with anything else. </div>
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<div dir="ltr">Warm Regards,<br>
Pritish<br>
Customer Services<br>
Les Mills Virtual App<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3394" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3394</a>
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<blockquote class="freshdesk_quote">On Tue, 10 Mar at 11:24 PM <span class="separator">
, Danny Vickers &lt;[email-masked]&gt; wrote:
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>It's great to hear from you!</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>I am currently on annual leave until Monday 15th March.</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>If you need a reply before then please contact one of my colleagues who will be pleased to assist you.</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>If you require virtual assistance please contact Les Mills Virtual Support:</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Segoe UI",sans-serif'>Danny</span></div>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3394