Subject: Note Added - [#3332] Virtual issue of Fitness Club AquaMediEx
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 04 Mar 2020 01:58:58 +0000

Hi ,    Marika Fujita added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3332    Subject:  Virtual issue of Fitness Club AquaMediEx   Requester: Maiko Miyamoto    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<span style='color: rgb(24, 50, 71); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Hi Maiko, </span>  </div>
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<div dir="ltr">This is just a follow-up email regarding the issue you have raised to us a few days ago.</div>
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<div dir="ltr">We would like to know if you got a chance to read the email that my colleagues sent to you.</div>
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<div dir="ltr">Upon checking on the back end data, the club has not experienced any issues for the past days.</div>
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<div dir="ltr">Please take note that we highly want the Club to use the recommended EDID <span dir="ltr" style='color: rgb(24, 50, 71); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>Blustream model which has both <span dir="ltr" style='color: rgb(24, 50, 71); font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>EDID emulation and audio extraction. </span></span>This will help the club to play classes without having issues.</div>
<div dir="ltr">Please click the link for reference.</div>
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<a href="https://www.blustream.co.uk/sm11" rel="noreferrer">https://www.blustream.co.uk/sm11</a> </div>
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<div dir="ltr">Also, we would appreciate it if you could provide us an AV Diagram for us to troubleshoot properly.</div>
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<div dir="ltr">Let us know how it goes.</div>
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<div dir="ltr">Best Regards,</div>
<div dir="ltr">Marika</div>
<div dir="ltr">Customer Service</div>
<div dir="ltr">Les Mills Virtual App</div>
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