Subject: Re: LSM Joining Case Test - Abhinav Sharma
From: Abhinav Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Mar 2020 06:13:15 -0500

| | LSM Joining Case Test

Name | Abhinav Sharma
E-mail | [email-masked]
Phone Number | (91) 8448962530
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Representative assure client that we are checking with concern team about your tickets, Which is good to make client calm and relax and then he double checked the address with client and informed him to arrange someone to receive the courier, And Informed about tracking option is also available.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me good is just helping customer with their queries, And great when you provide all the solution and inform him and help him with the information so that customer won't face the same problems again in future.

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