Subject: Response time SLA violated - Class bricht inmer kurz vor Schluss ab
From: [email-masked]
To: [email-masked]
Date: Mon, 02 Mar 2020 10:37:07 +0000

Hi,  There has been no response from the helpdesk for a ticket. The first response was due by 
                        11:35 PM TOT today.  Ticket Details:   Subject - Class bricht inmer kurz vor Schluss ab  Requestor - [email-masked]  This is an escalation email from Les Mills International https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3365