Subject: Re: LSM Joining Case Test - Shiv Pratap Singh
From: Shiv Pratap Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Mar 2020 03:17:11 -0500

| | LSM Joining Case Test

Name | Shiv Pratap Singh
E-mail | [email-masked]
Phone Number | (+91) 7217666871
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected blurb 1 according to customer query on email and will provide them resolution according to the customer request and also before delivery the ticket, we will re-confirm the address with the customer as they want which is mentioned in blurb 1.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | 1. Customer services is the process where we can provide the services for customer before, during and after purchasing the product or services. And if we provide the best resolution according to customer query & customer is also happy with the resolution then they will continue with the company. And it will make a good relationship with the customer.

| |

You can edit this submission and view all your submissions easily.