Subject: Arabic Language Test - Mahgoup Ali
From: Mahgoup Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 Feb 2020 15:32:49 -0500

| | Foreign Language Screening Test

Name | Mahgoup Ali
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Hello sir I would like to inform you that I have made some mistake in the address sincerely we are apologies for the delay in your oreder  and we are going to correct the mistake and resend the order as soon as possible have a nice day and enjoy your meal

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is mahjoub am from Sudan i have been in India since 2014  basically in Bangalore and Hyderabad .
I have completed my bsa followed by marketing course and safety course and English language .
I had experience of the work at Etisalat telecom company for six months and I worked at the hospital as translater for the couple of months .

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | الفرق بين الخدمات ذات الجودة العاديه الجودة  االافصل:تكمن في تقديم  الخدمات المتاحه بي شكل    مثالي  الى  العميل بشكل جيد وطلبيت  طلباته وحل   مشاكلهم ل تقديم جميع الخيارا  الممكن ليهم في اي وقت
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | مايجعلني  شخص مناسبة لي هذه العمل عميل اللغه العربيه وإني اتحدث اللغه العربيه هي لغت الام يمكنني التعامل مع اي عميل توصيل المعلومات المناسب في الوقت المناسب

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

في عام ٢٠١٠ قمت بزياره مصر مدينه القاهره بالتحديد
في الاحرمات أيضا يوجد فيها أماكن سياحية جيد بنسبة لي الزائر أيضاً (١في عام  ٢٠١٤ مدينة بنجلور في الهند عندما زورات مدينة بنجلور كنتو في اندهاش عجيب في روعة وجمال وطقس المدينة أيضا روعةفي مجال التعليم  خاصه في الصيدليات والهندسة تاني في أمان سياحية جيد مثلا نادي حيلص واوتيس ....

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