Subject: Re: LSM Joining Case Test - Harsh Vardhan
From: Harsh Vardhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Feb 2020 05:13:26 -0500

| | LSM Joining Case Test

Name | Harsh Vardhan
E-mail | [email-masked]
Phone Number | (+91) 9899948429
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because event is going to happen in a week and customer is travelling in two days so the best way to provide tickets to cust is that he should purchase the ticket instant after that cust can also track his ticket and able to download e ticket print immediatel.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is provide help related to your field. Ex: If you are from Ticketing dept and pax booked tickets and you issued on time and deliver to them, But along with airline ticket queries if customer want extra details about hotel or travel insurance, in that case if you provide the help and try to solve the querie of customer.
You are providing Great Customer Service

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