Subject: Re: LSM Joining Case Test - LALIT SHARMA
From: LALIT SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 11 Feb 2020 03:40:40 -0500

| | LSM Joining Case Test

Name | LALIT SHARMA
E-mail | [email-masked]
Phone Number | (110096) 7042737679
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Can you provide me the phone number as well. I will be thankful to you.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The difference between good and great customer service is that we should show empathy towards customer for the inconvenience caused to the customer.
we should listen to them carefully, so for great customer service we should be a good listener.

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