Subject: Re: LSM Joining Case Test - lalit bawa
From: lalit bawa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Feb 2020 06:53:05 -0500

| | LSM Joining Case Test

Name | lalit bawa
E-mail | [email-masked]
Phone Number | (+91) 8375040835
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the passanger hasn't mentioned the address in their query , we shall ask them for their address first.after that we should emphatise the passanger that the tickets will be delivered on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is when the customer service representative ensues that all work must be done in accordance to the client's as well as customer's demand while a great customer service representative ensures that along with doing the work on time he should also focus on customer's satisfaction as well as feedback. if the feedback is not up to par, he should look at the case and provide his best to the customer's demand.

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