Subject: Transcript of Saturday, February 8th, 2020, 07:23:50 pm. Operator: Arthur. Visitor: Michal
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 8 Feb 2020 14:34:07 -0500

Chat transcript

	
		
			Name: Michal
		
			E-mail (optional): [email-masked]

	
		ref https://www.google.com/

	Arthur Sat, 02/08/20 07:23:50 pm UTC
	
		Hello! How may I help you?

	Michal 07:24:57 pm
	
		Hello, I'm planning a Caucasus trip and I encountered your trip. My question is simple: is it completely private or is it a small group trip? Thank you

	Arthur 07:25:35 pm
	
		JayWay Travel specializes in tailored vacation packages to Central & Eastern Europe. Travelers design their own vacations by choosing destinations, tours and activities, departure dates and accommodation. The only group tours we run are in Italy, you'll find them on this separate website: https://europesideways.com
We don't offer group tours for other countries.
	
		So it would be a completely customized tour for you and your guest/fellow travelers.

	Michal 07:27:22 pm
	
		That sounds very appealing! The guide will be with us in all 3 countries (Azerbaijan, Georgia, Armenia)? Or in each country different person taking care of us?

	Arthur 07:28:11 pm
	
		Our local representatives, based in regional offices throughout  Central & Eastern Europe are available to provide guidance before your trip by email and also by phone while you're traveling.

	Michal 07:29:15 pm
	
		Aha. So if I understand well, they are not travelling with us but they are helping us to organize the logistics, daily trips etc.? Thank you

	Arthur 07:29:33 pm
	
		That's correct. Your expert JayWay Tour Manager, based in Europe, will be in touch with you a month before you travel to provide guidance by email or phone, get your time preferences for some services and to make arrangements for any additional activities you wish to add to your itinerary.

	Michal 07:30:59 pm
	
		Ok. Last question: what kind of transport is used for daily trips? Some private car with driver or coaches?

	Arthur 07:31:54 pm
	
		It will vary by location and your preference. We take care of all modes of transport including airport pick-ups, rental cars and private taxi transfers as well as bus, train and ferry tickets so you can relax and enjoy your vacation, knowing all the little details have been taken care of.

	Michal 07:33:05 pm
	
		Ok. Thank you for the info. I'll then go through the details
	
		Have a good evening

	Arthur 07:33:24 pm
	
		You're welcome - happy to help!
	
		Can I help you with anything else?

	Michal 07:33:45 pm
	
		No, that's all for the moment. Thank you

	System 07:33:46 pm
	
		Michal rated the chat as good

	System 07:34:01 pm
	
		Michal left the following comment: Very useful advisory

	Arthur 07:34:01 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 07:34:06 pm
	
		Michal archived the chat

	10m 16s

Chat has been opened from website: https://jaywaytravel.com/itineraries/georgia-armenia-azerbaijan#itinerary-0-baku

Referrer: https://www.google.com/

Visitor geolocation: Prague, Hlavni mesto Praha, Czech Republic / 37.48.49.27

E-mail from https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&amp;utm_medium=email&amp;utm_campaign=jaywaytravel.com