Subject: Re: LSM Joining Case Test - Mohit Chauhan
From: Mohit Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 6 Feb 2020 04:06:10 -0500

| | LSM Joining Case Test

Name | Mohit Chauhan
E-mail | [email-masked]
Phone Number | (+91) 9899002812
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I chose Blurb 2 because as the customer is requesting to get his/her tickets delivered to the hotel address and we have given the ways to ensure that customer gets his/her ticket on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between good and great customer service is that a good service is common and does not leave any impact on the customer, whereas a great service would make a customer more loyal towards our company as a great service will create a trust factor.

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