Subject: Re: HFL missed Chat
From: Deeksha Dadu <[email-masked]>
To: Kaeiara Blythe Delfino <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Arjun LSM AJ <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 5 Feb 2020 08:22:46 +0000

Ashish can tell you the time but any system issues are still your problem. Why you don’t have an idea about this 50 minute chat, again, something that doesn’t concern me. What concerns me is the fact that it was abandoned and you both are responsible for this miss.

From: Kaeiara Blythe Delfino <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 5 February 2020 at 1:50 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>, Arjun LSM AJ <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: HFL missed Chat

when and what time? i had windows upgrade/update  last night which my laptop automatically restart but it only took 10mins i guess. and no way for me to inform AJ since laptop is automatically restarting so i dont have idea about that 50mins chat?

On Wed, Feb 5, 2020, 4:08 PM Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:
Seriously?? I am hoping for a good explanation for this carelessness from both of you. This is completely UNACCEPTABLE

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 5 February 2020 at 1:34 PM
To: Arjun LSM AJ <[email-masked]<mailto:[email-masked]>>, Kaeiara Blythe Delfino <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: HFL missed Chat

Hi AJ/Kae,

There was an abandoned chat in HFL. The customer was active on chat approx 50 minutes but you both did not pick up the chat. Can you please explain?

[X]

Regards,
Ashish Dabral