Subject: Transcript of Monday, February 3rd, 2020, 01:28:16 am. Operator: Adam. Visitor: Payal
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 2 Feb 2020 20:40:28 -0500

Chat transcript

	
		
			Name: Payal
		
			E-mail (optional): [email-masked]

	
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	Adam Mon, 02/03/20 01:28:16 am UTC
	
		Hello! How may I help you?
	
		Hey Payal
	
		Welcome to JayWay Travel

	Payal 01:29:01 am
	
		I am keen on this itinerary. We are a group of 6 adults and 4 kids ( 10 yrs, 10 yrs, 13 and 13 yrs )
	
		for 15 July onwards

	Adam 01:29:44 am
	
		I see. So, are you looking for a trip to Croatia and Slovenia?

	Payal 01:30:28 am
	
		yes

	Adam 01:31:04 am
	
		Alright! I can have an expert vacation planner get in touch with you with some options.
	
		Could you please let me know which country you'll be traveling from?

	Payal 01:33:46 am
	
		IndiA

	Adam 01:34:04 am
	
		Unfortunately as a US-based outbound tour operator sending guests to Europe, we are not able to provide visa assistance. As this is a requirement for visiting most of the countries we offer, we advise instead contacting a tour company based in the country or countries you are looking to visit.

	Payal 01:34:48 am
	
		I do not need visa services only land your

	Adam 01:35:25 am
	
		Alright! Please let me know if you would like to add some specific activities in the customized itinerary.
	
		Are we still connected?

	Payal 01:38:36 am
	
		Yes .. I will actually need to go through the details first .. you can give me an option without the add ons currently
	
		ideally I would like to minimize stay to only 3 or max 4 places and do day trips

	Adam 01:39:08 am
	
		I see. I will ask my travel expert to get in touch with you regarding this.

	Payal 01:39:34 am
	
		Ok

	Adam 01:39:48 am
	
		I have shared your details with my team. An expert will be in touch with you shortly.
	
		Is there anything else I can help you with?

	Payal 01:39:55 am
	
		no thanks

	Adam 01:40:14 am
	
		It was nice talking to you. Have a great day, goodbye!

	System 01:40:27 am
	
		Adam archived the chat

	12m 11s

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