Subject: Re: LSM Joining Case Test - Natalia Cabrera
From: Natalia Cabrera <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jan 2020 07:16:55 -0500

| | LSM Joining Case Test

Name | Natalia Cabrera
E-mail | [email-masked]
Phone Number | (0091) 9873268741
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select blurb 4, because buyer is travelling in 2 days to the venue and tickets will not reach before that so is better, in order to make sure that buyer will receive the tickets in time, to ship the tickets to any local delivery address
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The difference between them is that giving a good service you basically are doing your work but giving great customer service, you use to put in each case or query, all of you to give all the best in order to  make the clients feel satisfied, even if we are unable sometimes to provide the best solution for them, according to the company policies

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