Subject: Transcript of Thursday, January 9th, 2020, 09:22:44 pm. Operator: Arthur. Visitor: Traveler
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 9 Jan 2020 16:28:44 -0500

Chat transcript

	

	
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	Arthur Thu, 01/09/20 09:22:44 pm UTC
	
		Hi there, can we help you plan your upcoming vacation?

	Traveler  09:22:44 pm
	
		I am in the early stages of planning a trip for myself and my wife to northern  Italy.  We recently used Jayway for a trip to Croatia and were quite pleased with the result.  My initial thoughts were to start in Bologna and work our way north to include, perhaps, in no particular order, Modena, Parma, Trieste, Lake Garda, Ravenna.  One of the things that we liked best about Jayway was that it allowed us to use an agency for the planning of the trip, but that we traveling by ourselves. At this early point in our travel plans, does it make sense to talk now or should I try to firm things up a bit, first?

	Arthur 09:24:02 pm
	
		It's not too early to start. If you want, I can have one of our expert vacation planners get in touch with you to help you plan your itinerary. Given their extensive experience and first hand knowledge of the Central and Eastern European region, they can really help you identify the most suitable places for you based on your preferences, interests and budget.
	
		This would be for 2 adults correct? How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

	Traveler  09:25:11 pm
	
		This would be for 2 adults, for approximately 10 days and for sometime in June of this year.

	Arthur 09:25:28 pm
	
		Thank you. We can certainly look into the viability of that for you, let me have one of our travel experts contact you. May I get your name, email, and phone number, please?

	Traveler  09:26:18 pm
	
		Jim Gross, [email-masked] and phone no. (617) 438-8808

	Arthur 09:26:31 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Traveler  09:26:50 pm
	
		Thanks much.

	Arthur 09:27:04 pm
	
		You're welcome. Can I help you with anything else?

	Traveler  09:27:30 pm
	
		No, not at this time.

	Arthur 09:27:36 pm
	
		It was nice talking to you. Have a great day, goodbye!

	System 09:28:43 pm
	
		Arthur archived the chat

	5m 59s

Chat has been opened from website: https://jaywaytravel.com/italy

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