Subject: Transcript of Thursday, January 9th, 2020, 03:01:04 pm. Operator: Diana. Visitor: test
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 9 Jan 2020 10:33:32 -0500

Chat transcript

	
		
			Name: test
		
			E-mail (optional): [email-masked]

	
		ref https://jaywaytravel.com/itineraries?gclid=CjwKCAiAo7HwBRBKEiwAvC_Q8ZQtwexlrCv9t_1CMNQE2rHshcqqg0hi6DdEYUf1CV4My5Y17IVRZxoCtPkQAvD_BwE

	Diana Thu, 01/09/20 03:01:04 pm UTC
	
		Hello! How may I help you?
	
		Hi test, how may i help you?

	test 03:02:47 pm
	
		i am planning a trip

	Diana 03:02:47 pm
	
		Hi, welcome to JayWay Travel. How can I help you today?
	
		Sure, we can do that. We specialize in offering customized tours so we will put together a package designed exactly to meet your needs. I will have one of our expert vacation planners get in touch with you to understand your requirements and plan a customized itinerary.

	test 03:04:06 pm
	
		can you help me with a customised itinerary for eastern russia?

	Diana 03:05:32 pm
	
		Yes sure, Here is the link you can go through for the full details
	
		https://jaywaytravel.com/russia
	
		I apologize for my mistake. we didn't provide our services to eastern Russia.
	
		If you want to check out and visit Eastern or central Europe we are happy to help you with it.

	test 03:10:26 pm
	
		alright! can you help me with a tour including 4-5 days in St. petersburg and 5-8 days in moscow

	Diana 03:11:38 pm
	
		Sure you can go through with the link below and get the full and exact information about everything.  https://jaywaytravel.com/russia

	test 03:12:20 pm
	
		I have gone through the link, thanks. can you assist me with some itinerary?

	Diana 03:14:27 pm
	
		Yes, we provide a customized itinerary,  I can have an expert vacation planner to get in touch with you with some great options for your required tour.
May I know your first and last name, email and phone number?
	
		Are we still connected?

	test 03:17:07 pm
	
		yes
	
		test
[email-masked]

	Diana 03:17:39 pm
	
		May I have your contact number as well, please?

	test 03:18:05 pm
	
		9000000000

	Diana 03:19:16 pm
	
		Thank you for your details. May I know how many people are going on a vacation with you?

	test 03:22:53 pm
	
		8

	Diana 03:22:53 pm
	
		Are you there?
	
		Alright! Please specify if there are children traveling with you?

	test 03:23:30 pm
	
		no
	
		children
	
		all
	
		adults

	Diana 03:24:04 pm
	
		Alright! when you would like to visit there?

	test 03:24:24 pm
	
		can i plan for 4-5 years in advance?

	Diana 03:25:00 pm
	
		No, you can plan only for 2 years in advance not more than that.

	test 03:25:50 pm
	
		alright
	
		say, november, 2021

	Diana 03:26:58 pm
	
		Alright! thank you for your details I will forward all your details to my travel expert. They will be in touch with you shortly.
	
		Is there anything else i can help you with?

	test 03:27:39 pm
	
		well, i am planning to do some specific activities, could you be able to include it into the itinerary?

	Diana 03:29:16 pm
	
		I have noted down this especially for you. I will forward this information to my expert, they definitely have something customized for you regarding this as well.

	test 03:30:01 pm
	
		alright. just ask him to add some wine tour in the itinerary.
	
		and something royal

	Diana 03:30:51 pm
	
		Sure, noted down this as well.
	
		Is there anything else?

	test 03:31:13 pm
	
		no can do

	Diana 03:31:36 pm
	
		It was nice talking to you. Have a great day ahead, goodbye!

	System 03:31:41 pm
	
		test archived the chat

	30m 37s

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