Subject: Personal status
From: Parvez Alam <[email-masked]>
To: eduardo Filipe Fernanadez <[email-masked]>, Marcus Manebaye <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Ashwani Panicker <[email-masked]>, Ritesh Sinha <[email-masked]>
Date: Thu, 9 Jan 2020 06:00:05 -0700 (MST)

Hi Eduardo & Marcus 

I had a meeting with Meghan today where she shared a report with me of your personal status which is of more than 120 minutes (Eduardo) - 62 minutes (Marcus). This is not acceptable at all, please be informed that you guys will be marked as half day if it will happen again. 

@Team leads: please keep your AMT tracker open for the entire shift to track the status of each agent. 

Kind Regards 
Parvez Khan