Subject: Re: LSM Joining Case Test - mehul arora
From: mehul arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jan 2020 04:52:38 -0500

| | LSM Joining Case Test

Name | mehul arora
E-mail | [email-masked]
Phone Number | (+91) 9650346778
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i have selected blurb 1 because i found it most appropriate and more i can add in this is that  i can assure customer that your tickets will delivered to your hotel i can also inform customer that rest be assured you will get your tickets on time .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service means - Act of taking care of customer need and requirement by providing professional, helpful, high quality service and assistance before and after the customer requirement are met  .

Great customer service - meeting and surpassing expectations . it means showing the customer how important he or she is to you and for business by interacting with customer in a friendly , helpful and positive way .

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