Subject: Re: LSM Joining Case Test - Andre Fuca
From: Andre Fuca <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 2 Jan 2020 04:53:34 -0500

| | LSM Joining Case Test

Name | Andre Fuca
E-mail | [email-masked]
Phone Number | (+91) 9315870337
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have choose the blurb 1 because is very obvious that the costumer will not be unhappy with that answer , so the costumer care was very clear to the costumer that the tickets are released only when the events are closed to the date and there is a exact time to start delivering the ordered tickets

I would like to add that before the costumer care answare any query from the costumers they have first of all to great the costumers and welcome them
and at least should say the expectation date for delivery
and in the end of the message should be thankful for using our services

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

the main difference between good and great costumer services
good costumers services means provide good costumers services and Great costumer services means delivering great costumer services to satisfy the costumers

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