Subject: Assigning Issue
From: Helpdesk <[email-masked]>
To: Mohammed Kulaib <[email-masked]>
Cc: "Manager Livesalesman" <[email-masked]>
Date: Mon, 30 Dec 2019 14:24:11 +0000

Hi Kulaib,

We are not able to assign tickets. We are getting an error "FAILURE: Assigning Group/Technician failed".

I have attached screenshot for your reference.

Please assist on this. Thanks

Best Regards,

Livesalesman Team

Helpdesk
Systems of Strategic Business Solutions - An AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al-Khobar 34434, Saudi Arabia
F. +966-13-853-4442